Managed Support & Helpdesk (1st & 2nd Line) - Microsoft Exchange Online Plan 1 (per user, per month) - Initial Term Description Internet connection - FTTP up

Internet connection - FTTP up to 1000Mbps down/115Mbps up UNLIMITED (per month) 18 Month commitment

·         Documentation of device configuration

·         Internet service and network topology information available

·         Patch and update monitoring where included

Managed Support & Helpdesk (1st & 2nd Line) - Microsoft Exchange Online Plan 1 (per user, per month) - Initial Term Description Internet connection - FTTP upPrerequisites Exchange Online Plan 1 licence for each user. Supported Microsoft 365 tenant and Entra ID environment. Domain hosted on D8A nameservers and managed within D8A control panel. Administrative access to Microsoft 365 tenant. Reliable internet connectivity. Setup Assignment of Exchange Online Plan 1 licence. User mailbox creation and configuration. Domain and DNS configuration for email services including MX, Autodiscover and SPF. Mail flow